Careful handling of your data

1. Controller

L&M Bad & Tegel, based in Amersfoort and reachable via info@lenmtegels.nl, is responsible for the processing described in this statement.

2. Data we process

• Contact details, project details, communication data, quotation and invoice data, and functional website preference data.
• We use this data to answer requests, prepare quotations, perform renovation and tilework projects, handle administration, warranty and service, and keep the website secure.

3. Legal bases and sharing

Processing is based on contract performance, pre-contractual steps, legitimate business interests, consent where given, or legal obligations. We only share data with parties needed for hosting, communication, administration, payments, insurance, legal advice or project execution.

4. Retention and rights

We do not retain personal data longer than necessary. Contact requests are usually kept for up to two years after the last substantive contact, unless an assignment follows or longer retention is required. You may request access, correction, deletion, restriction, portability, objection or withdrawal of consent, subject to legal limits.

5. Cookies and updates

The website uses functional storage for language, theme and pop-up preferences. We do not use advertising profiles. This statement may be updated when the website, services or legal requirements change.